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Order Processor | Nordics

Customer service
Amersfoort
English and Swedish, Swedish, Danish, German and English, English

As an Order Processor, you will be responsible for all orders (both domestic and international) for the Nordics region. You will liaise with different departments within the company to ensure the smooth processing of orders for your customers, as well as updating the customers themselves on their order status.
Time is of the essence in this role, so you will be responsible for understanding ship dates, lead times and other order information and passing on that information to the customer and sales team in a timely manner. Other responsibilities will include order entry/management, creating export documents, handling stock issues and general administrative upkeep.

Requirements:

In order to be successful in this position, you need to be detail-oriented, a great multitasker and proactive. A sense of urgency is also essential, along with the ability to effectively prioritize. In addition, the following are required:
- 1+ year experience in a similar role in a B2B environment;
- Excellent level of Swedish (C1-C2) and professional level of English (both in speaking and writing);
fluency in Danish or Norwegian would be a plus
- Experience working/living in an Nordic country, or working with Nordics customers in a B2B environment;
- An affinity for technology, or the willingness to learn;
- Excellent communication skills;
- Living in Amersfoort area or surroundings and having a valid work permit for the Netherlands.

Salary Benefits:

In addition to a professional and structured company environment, our client can offer:
- An extensive training program on their products to get you started;
- 7-month contract initially (with the intent to extend), you will be working via Undutchables
- A full-time (40 hours/week) role;
Additionally, after the first 7 months, our client can offer:
- Health insurance contribution of €100;
- Pension plan;
- 13th month

About the company:

Our client is a global developer and manufacturer of professional AV (audio/visual) technologies and systems. Since they are an industry leader, they also provide trainings on products to their clients. They pride themselves on the service they provide to their customers, always focused on providing support and solutions in the best way possible.
To strengthen their team for their European HQ based in Amersfoort, they are looking for an Order Processor.

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